Privacy

NOBODYS ARCHIVE (“we”, “us”, or “our”) operates this online store using Shopify. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, contact us, or otherwise interact with our store. 1. Information We Collect We may collect the following categories of personal information: Contact information: your name, email address, telephone number, billing address, and shipping address. Order information: products purchased, order history, payment status, and transaction details. Account information: information associated with an account you create, if this feature is enabled. Device and usage information: IP address, browser type, device information, pages visited, and interactions with our website. Communications: information you provide when contacting us with questions, requests, or feedback. Payment information is processed by the relevant payment provider. We do not necessarily receive or store your complete payment card details. 2. How We Use Your Information We use personal information, where applicable, to: Process and fulfil orders and arrange delivery. Process payments, refunds, and other transaction-related requests. Communicate with you about orders, customer support, and changes to our services. Maintain, secure, and improve our online store. Detect and prevent fraud, misuse, and security incidents. Comply with applicable legal and accounting obligations. Send marketing communications where permitted by law and, where required, with your consent. 3. Legal Bases for Processing Where the General Data Protection Regulation (GDPR) applies, we process personal data on one or more of the following legal bases: Contract: to process and fulfil your order or take steps you request before entering into a contract. Legal obligation: to comply with applicable tax, accounting, and other legal requirements. Legitimate interests: to protect our store, prevent fraud, respond to relevant enquiries, and maintain our business, provided your rights and interests do not override those interests. Consent: to use non-essential cookies or similar technologies, send marketing where consent is required, or process data for other purposes requiring your consent. Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect processing that took place lawfully before withdrawal. 4. Shopify and Service Providers Our store is hosted by Shopify, which provides the e-commerce platform used to display products and process transactions. We may share relevant personal information with service providers that help us operate the store, including: Shopify and its relevant services. Payment processors. Shipping and fulfilment providers. Website, security, analytics, and customer-support providers, if used. Professional advisers and public authorities where legally required. These providers may process information according to their own privacy terms, our instructions, and applicable law. 5. Cookies and Similar Technologies Our website may use cookies and similar technologies to operate the store, remember preferences, maintain shopping-cart functionality, measure website performance, or support advertising. Where required by law, non-essential cookies and tracking technologies will only be activated after you have provided valid consent. You can manage your choices through the cookie consent tools available on our website and through your browser settings. The specific cookies and technologies used depend on our Shopify configuration and the apps or integrations we enable. 6. Sharing and International Transfers We do not disclose personal information indiscriminately. Information may be shared with the service providers described above, with relevant authorities when legally required, or in connection with a business transaction where permitted by law. Some service providers may process information outside the European Economic Area (EEA). Where applicable, we rely on an appropriate legal transfer mechanism and safeguards required by data protection law. 7. Data Retention We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, resolving disputes, maintaining records, and meeting legal obligations. Retention periods depend on the type of information and the applicable legal requirements. When information is no longer required, we will delete or anonymise it where appropriate and legally permitted. 8. Your Privacy Rights Depending on your location and the circumstances, you may have the right to: Request access to your personal data. Request correction of inaccurate or incomplete data. Request deletion of your personal data. Request restriction of processing. Object to certain processing activities. Receive certain data in a portable format. Withdraw consent where processing relies on consent. Lodge a complaint with your competent data protection supervisory authority. To exercise your rights, contact us using the details below. We may need to verify your identity before responding. If you are in Germany, you can also contact the competent data protection supervisory authority. You may generally complain to the authority in your place of residence, workplace, or the location of the alleged infringement. 9. Children's Privacy Our store is not intended to knowingly collect personal information directly from children in circumstances where parental consent is legally required. If you believe a child has provided personal information unlawfully, please contact us so we can assess the request and take appropriate action. 10. Security We use reasonable technical and organisational measures intended to protect personal information. However, no website, transmission method, or electronic storage system can be guaranteed to be completely secure. 11. Changes to This Policy We may update this Privacy Policy to reflect changes to our business, store configuration, service providers, or legal requirements. The updated version will be published on this page with a revised “Last updated” date. 12. Contact For questions about this Privacy Policy or your personal data, contact: NOBODYS ARCHIVE Email: [email protected]